Hotel Concierge/Lobby Security Guarding

When you combine the reassurance of security provided by an expert security guard with the customer service orientation of a concierge, the result is the ultimate professional that immediately becomes a key member of your staff team.

A hotel concierge is expected to be knowledgeable about hotel security standards and hotel security protocols. They must be able to spot potential security threats and take necessary measures to prevent them from occurring. They become the first line of defense against crime in hotels and plays a vital role in implementing hotel security measures aimed at keeping staff and guests safe.

Alongside managing all aspects of guest security, they might also coordinate a general emergency response; dealing with medical emergencies, fire evacuations, terrorist threats and any other incidents that crop up.